Privacy Policy – Camacho Studios

1. Legal Framework

Camacho Studios respects your privacy and is committed to protecting the personal data of its guests and visitors, in accordance with Regulation (EU) 2016/679 (GDPR) and Portuguese Law No. 58/2019, which ensures its implementation in Portugal.

This policy explains how we collect, use, store, and protect your personal data in the context of our local accommodation management.

2. Data Controller

The data controller is Camacho Studios, located at Rua Dr. Ângelo Augusto da Silva, Funchal, Madeira, Portugal, registered in the National Registry of Local Lodging (RNAL).

For any questions regarding data protection, please contact:
📧 Email: pauloajcamacho@gmail.com

3. Personal Data Collected

The following personal data may be collected:

  • Identification data: full name, date of birth, nationality, ID or passport number;

  • Contact data: email, telephone number, address;

  • Booking data: stay dates, number of guests, preferences, and comments;

  • Payment data: billing details (VAT number, country of residence, payment method);

  • Data required by law: information to be reported to the Immigration and Borders Service (SEF) in compliance with Portuguese local lodging regulations.

4. Purposes of Data Processing

Personal data is processed exclusively for the following purposes:

  1. Managing bookings and stays (check-in, check-out, invoicing, customer support);

  2. Fulfilling legal obligations (reporting guests to SEF);

  3. Sending booking-related communications (confirmations, arrival instructions, etc.);

  4. Improving customer experience and service quality;

  5. Administrative and accounting management.

5. Legal Basis for Processing

The processing of personal data is based on:

  • Performance of a contract (reservation and stay management);

  • Compliance with legal obligations (communication to SEF, tax duties);

  • Consent (for marketing communications or newsletters, when applicable);

  • Legitimate interest of Camacho Studios in improving its services.

6. Data Sharing

Data may be shared only with:

  • Legal authorities (SEF, Tax Authority, or law enforcement, when legally required);

  • Booking platforms (e.g. Airbnb, Booking.com) as necessary to process reservations;

  • Service providers (technical, cleaning, accounting) under confidentiality agreements.

Data will never be sold or shared for unauthorized purposes.

7. Data Retention

Personal data will be retained only as long as necessary for the purposes collected:

  • Booking and billing data: 10 years (for tax purposes);

  • Guest registration data (SEF): 1 year after submission;

  • Contact and consent data: until consent is withdrawn.

8. Data Subject Rights

Data subjects have the right to:

  • Access, rectify, or delete their data;

  • Restrict or object to its processing;

  • Request data portability;

  • Withdraw consent at any time (when applicable);

  • File a complaint with the Portuguese Data Protection Authority (CNPD).

Requests can be sent to:
📧 pauloajcamacho@gmail.com

9. Data Security

Camacho Studios adopts appropriate technical and organizational measures to ensure the security of personal data, preventing unauthorized access, loss, or disclosure.

10. Policy Updates

Camacho Studios reserves the right to update this Privacy Policy whenever necessary to reflect legal or operational changes.
The latest version will always be available upon request or on the official website.

11. Applicable Law and Jurisdiction

This Privacy Policy is governed by Portuguese law.
In case of dispute, the Judicial Court of Funchal (Madeira) shall have jurisdiction, without prejudice to mandatory territorial rules.